Shipping policy

Thank you for shopping with us! We are dedicated to delivering your order quickly and safely. Below are the terms and conditions that constitute our Shipping Policy for all orders placed within the United States.

1. Shipping Processing Times

✔ All orders are processed within 1 to 3 business days (excluding weekends and holidays) after receiving your order confirmation email.

✔ You will receive another notification when your order has shipped, which will include your tracking number.

2. Shipping Rates & Delivery Estimates

We offer reliable shipping across the USA. Our delivery windows are straightforward so you know exactly when to expect your package:

✔ Standard Shipping Delivery Time: 7 to 12 business days.

✔ Shipping Cost:  Free Delivery in USA.

📌 Please Note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. While we make every effort to deliver your package within 4 to 7 days, occasional carrier delays (due to weather, peak holiday seasons, or high volume) may occur.

3. Shipment Confirmation & Order Tracking

✔ Once your order has shipped, you will receive a Shipping Confirmation email containing your tracking number(s).

✔The tracking number will become active and show updates within 24 to 48 hours.

4. Damages and Missing Packages

✔ We are not liable for any products damaged or lost during transit if the carrier marks the item as successfully delivered.

✔ If you receive your order damaged, or if your package is significantly delayed, please contact our support team immediately at Support@newdaynest.com with your order number so we can help you file a claim with the carrier.

5. Incorrect Addresses

✔ Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address provided by the buyer.

✔ If a package is returned to us due to an incorrect address, the customer will be responsible for the reshipping costs.